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Push Awareness, Pull Content | Colabria
Learning, Knowledge Management, Content Management, Connected Learning Environment 3489 viewsLink: http://kmblogs.com/public/item/88689
"Meanwhile, more clever organizations focus on attention management. They accept the fact that people have real jobs to do. They understand it is attention and relationships, not vast push portals and monolithic repositories, which carry the day.
These KM organizations accept that people mostly know how to do their jobs. Leaders in these organizations help people improve by assuring sustained, situated awareness, developing relationships and spanning boundaries through active conversation. Attention is the scarcest resource available to knowledge-based businesses. It gets trampled everyday with overzealous push content approaches."