Category: "Performance support"

Tips for working in multiple time zones

Performance support 3 feedbacks »  3272 views
Going from a job where everything is UK-centric to one where I'm now working with people from across the US, Australia and Europe, I've had to get to grips with time zones pretty quickly. There have been a couple of embarrassing moments when I miscal… more »

System rollouts and effective networked communication

Context, Management & Implementation, Performance support Send feedback »  3794 views
Last week, Charles Jennings wrote an important analysis of the state of training and the need for more "performance support" initiatives. It raised a fair bit of discussion. Focussing on new system rollouts for the time-being, here's my take on wh… more »
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