| « Extending the reach of CPD 3: Science | Extending the reach of CPD 2 » |
Apr
03
Link: http://blogs.salon.com/0002007/2007/03/29.html#a1821
Dave Pollard has put together a very useful description of some of the things that organisations can do to quickly to improve knowledge management.
They include:
- Setting up a quick list of people who have been recommended as experts - along with the list of their recommenders
- Showing people how to manage their personal information - using desktop search tools and simple file naming conventions
- Providing cheat sheets which allow people to make good choices about which communication tool to use
- Providing ways of people easily publishing their knowledge and subscribing to others'. (I can recommend b2evolution for this...
- Teaching people how to do research, not just search
And it's not just the list of things he suggests that is useful. It's the links to resources like "When not to use email" that I can see being used over and over again.
2 comments
Comment from: Wan Shazrul Zekri [Visitor]
Hi,I was just back from a meet with some government officials that has been trying to promote KM at their organization.
While acknowledging that KM is a journey and not a destination, these gov official are tied down to performance where they have to proof that KM is 'alive' and working. The knowledge portal is up - yes. documents are lodged - yes. but whether it is relevant to their work or not is the challenge! how to get people to assess the portal to find knowledge as opposed to the 'google' search. wow! imagine the portal's competition - google!! so.. that's where they are - as for me- as their consultant have to feed some quick wins for them to justify to their management. - that's how i bumped into your site.
17/01/11 @ 07:29
I agree Wan. I've come across so many organisations where Google is the first port of call for knowledge. Why is that? Because it's easy to use.If we had similar tools inside our networks, that are easy to use, then our KM initiatives would be far more successful.
17/01/11 @ 08:55
Comment feed for this post
